Welcome to the Sure Hotel by Best Western Dijon Sud
The whole team wishes you a wonderful stay. In this guide you will find practical information about the hotel, our services, how to get here and our ideas for exploring Dijon, the capital of the Dukes of Burgundy, and the Route des Grands Crus, which begins right on our doorstep.
« At the gates of Dijon and the Côte de Nuits »
Check-in
from 3 pm
Early check-in on request, subject to availability. Please let us know if you arrive after 9.30 pm.
Check-out
by 12 noon
Late check-out subject to availability (€12). Please return your key to reception.
Breakfast buffet
6.30 – 10 am
Every day. Early riser? Ask for a tray the evening before.
Wi-Fi
Free
In all rooms and public areas. Access code available at reception.
Parking
Free
Private, in front of the hotel, no booking needed. Accessible and coach spaces.
Reception
Opening hours
| Day | Front desk |
|---|---|
| Monday – Thursday | 6.30 am – 10 pm to be confirmed |
| Friday – Sunday | 6.30 am – 10 pm to be confirmed |
| Check-in | From 3 pm to be confirmed |
| Check-out | By 12 noon to be confirmed |
Booking platforms list different hours (a 24-hour front desk for some, check-in from 4 pm and check-out by 11 am for others). If you arrive after 9.30 pm, please call the hotel on +33 3 80 51 70 70 before you travel.
Good to know
- A photo ID and a bank card (or a cash deposit) will be requested on arrival to cover incidentals.
- The person checking in must be at least 18 years old.
- Payment by bank card (Visa, Mastercard, American Express). Cash accepted within the legal limit to be confirmed.
- City tax: €1.87 per person per night, not charged for guests under 18.
- Languages spoken: French, English, Spanish.
- Best Western Rewards member? Remember to give us your membership number to earn your points.
- The hotel is entirely non-smoking.
Your room
Our 59 rooms, renovated in 2025, are air-conditioned, soundproofed and served by a lift. Each has a private bathroom, a flat-screen TV, a courtesy tray and free Wi-Fi.
Amenities
- Air conditioning
- Flat-screen TV (cable / satellite channels)
- Free Wi-Fi
- Bathroom (shower or bathtub)
- Hairdryer
- Kettle & courtesy tray
- Safe
- Desk
- Telephone
- Soundproofed windows
- Iron & ironing board (on request)
- Non-smoking rooms
For your comfort
- Extra bed: €15 per night, subject to availability and room type. Baby cot on request when booking.
- Children: welcome at any age; a supplement may apply for children using an existing bed.
- Air conditioning: adjustable in your room; keep the windows closed for best results.
- Housekeeping: daily. To reduce laundry, towels left on the floor are replaced, towels on the rail are kept.
- Room service: snacks and drinks at set times, please ask at reception.
- Quiet: please respect other guests' peace, especially between 10 pm and 7 am.
- Valuables: use the safe in your room; the hotel cannot be held responsible for any loss.
- Safety: smoke detectors, fire extinguishers and CCTV in public areas. Locate the emergency exit nearest your room when you arrive.
Accessibility
- Step-free entrance, lift and rooms adapted for guests with reduced mobility (please specify when booking).
- Reserved accessible parking spaces in front of the hotel.
- Assistance animals welcome free of charge.
Pets
- Pets are welcome on request, in a limited number of rooms, for a supplement of €10 per night.
- They must be kept on a lead in public areas and must not be left alone in the room.
Breakfast, restaurant & bar
Breakfast buffet
| Every day | 6.30 – 10.00 am to be confirmed |
| Price | €14 per adult · €6.50 per child (up to 17) to be confirmed |
Continental buffet served in the breakfast room: pastries, breads, jams, cereals, dairy products, fruit, cold cuts and cheese, eggs, hot drinks and juices. If breakfast is not included in your booking, it can be added on site.
Restaurant
In the evening, the hotel restaurant serves traditional and regional cuisine: Burgundy specialities, dishes of the day and set menus, with a selection of wines from the Côte.
| Dinner | 7 – 10.30 pm, Monday to Saturday to be confirmed |
| Sunday | Restaurant closed · snacks and meal trays available at reception to be confirmed |
Booking recommended at reception, especially for groups. Hours may vary with the season.
Lounge bar & terrace
The lounge bar, at the heart of the lobby, welcomes you for a coffee, a draught beer, a glass of Burgundy or a cocktail. In fine weather, enjoy the terrace and the garden in front of the hotel. Drink and snack vending machines are available at any time.
Alcoholic drinks are served to adults only. Please drink responsibly.
Hotel services
Parking free
Free private car park in front of the hotel, no booking required, subject to availability. Reserved accessible spaces and a coach bay. Vehicles are left at their owner's risk.
Wi-Fi free
Free high-speed Internet access in the rooms, lobby, bar and meeting rooms. The network name and access code are available at reception.
Luggage storage & safe
Your luggage can be kept at reception before check-in or after check-out. A safe deposit box is also available at reception for your valuables.
Wake-up call & express check-out
Ask reception for a wake-up call. For an early departure, settle your bill the evening before and request a breakfast tray to take away.
Business services
Photocopying, printing and document sending at reception (charges apply). Desk and Wi-Fi in every room; concierge service and taxi or ticket booking.
Right next door
The hotel is located in the Portes du Sud retail park: clothing stores, garden centre, restaurants and fast food within a few minutes' walk; hypermarket and shopping centre about 1.5 km away.
Meeting rooms & seminars
Two daylight meeting rooms, Festivale and Panoramique, each seat up to 30 people in U-shape, classroom or theatre layout (up to 60 people combined to be confirmed). Ideal for meetings, training sessions and residential seminars with accommodation on site.
- Projector & screen
- Sound system
- Flip chart
- Wi-Fi
- Coffee breaks
- Group lunches & dinners
Quotes available from reception on +33 3 80 51 70 70.
Regional products & our commitment
A display of regional products (Burgundy mustards, gingerbread, blackcurrant) awaits you at reception to take home a souvenir of Dijon.
Help us reduce our footprint: switch off lights, TV and air conditioning when you leave the room, keep your towels for several days, and use the recycling bins.
Your opinion matters
After your stay, we invite you to share your experience online. For any comment during your stay, the reception team is here to help.
The hotel in pictures
Getting here & transport
By car
- 2 minutes from the A31 motorway (Dijon-Sud / Chenôve exit) and the Dijon ring road; quick access to the A6, A36, A38 and A39.
- Dijon city centre: 15 min (≈ 5 km) · Beaune: 35 min (≈ 40 km) · Lyon: 2 h (≈ 195 km) · Paris: 3 h 15 (≈ 315 km) · Besançon: 1 h 10.
- Electric vehicle charging points in the neighbouring retail park to be confirmed.
- GPS coordinates: 47.2816, 5.0193.
By train & public transport
- Dijon-Ville station about 6 km away (15 min by car or taxi). TGV Paris Gare de Lyon ↔ Dijon in 1 h 35; regional TER trains to Beaune (20 min), Besançon and Lyon.
- Divia network: tram T2 (Valmy ↔ Chenôve Centre) from Dijon station, Chenôve Centre terminus about 1.5 km from the hotel; bus lines serve the Portes du Sud retail park to be confirmed.
- Tickets from the machines at tram stops and on the Divia app.
Airports & taxis
- Dijon-Bourgogne (Longvic, business aviation): 6 km · Dole-Jura: 45 km (40 min).
- Lyon-Saint-Exupéry: 200 km (2 h) · Basel-Mulhouse: 220 km · Geneva: 230 km · Paris-Charles-de-Gaulle: 320 km (3 h).
- Taxis at Dijon station; reception can book a taxi for you (Taxis Radio Dijon +33 3 80 41 41 12 to be confirmed).
Exploring Dijon & the surroundings
Former capital of the Dukes of Burgundy, Dijon combines heritage, gastronomy and great wines. The historic centre, a UNESCO World Heritage site as part of the Climats of Burgundy, is about 5 km from the hotel; the Route des Grands Crus starts in Chenôve and Marsannay-la-Côte, just around the corner.
Old Chenôve & the Dukes' wine presses
In the heart of the old village, the two presses of the Dukes of Burgundy, rebuilt around 1400, are the last mobile-counterweight wine presses still in their original place. They are still operated during the Fête de la Pressée, on the third weekend of September.
Chenôve plateau
Waymarked trails through the vines and over the plateau (387 m): views over Dijon, the Saône plain and, on a clear day, the Jura and Mont Blanc. Loops of 1.5 to 3 hours starting from the old village.
Route des Grands Crus
From Marsannay-la-Côte to Santenay, 60 km of wine villages: Fixin, Gevrey-Chambertin (9 km), Chambolle-Musigny, Vougeot, Nuits-Saint-Georges (22 km). Cellars and estates open for tastings, including the Château de Marsannay 3 km away.
Parc de la Colombière
A grand 17th-century formal park designed by a pupil of Le Nôtre, on the banks of the Ouche: shaded avenues, animals, playgrounds and the remains of a Roman road. Perfect for a morning run.
Ducal Palace & historic centre
Place de la Libération, the Palace of the Dukes and Estates of Burgundy, the Philippe le Bon tower (316 steps, views over the rooftops), mansions and half-timbered houses. Follow the Owl Trail marked on the pavement and touch the owl of Notre-Dame church with your left hand to make a wish.
Museum of Fine Arts
Housed in the Ducal Palace, one of the oldest museums in France: the tombs of the Dukes of Burgundy, Flemish primitives, modern art. Free admission to the permanent collections.
Les Halles market
Iron market hall of 1875 inspired by Baltard: market on Tuesday, Thursday, Friday and Saturday mornings. Cheeses (Époisses, Cîteaux), snails, jambon persillé, gingerbread and mustard. Brunch at Les Halles on some summer Sundays.
International City of Gastronomy and Wine
Next to the station, in the former general hospital: exhibitions on the French gastronomic meal, the Ferrandi cooking school, a cellar of 3,000 wines, restaurants and shops.
Well of Moses
Claus Sluter's masterpiece (c. 1400) in the former Charterhouse of Champmol, burial place of the Dukes of Burgundy: six life-size prophets carved around a monumental base.
Lake Kir
A 37-hectare lake west of Dijon: 3 km lakeside walk, supervised beach in summer, canoeing, sailing and a cycle path towards the Ouche valley and the Burgundy canal.
Château du Clos de Vougeot
Home of the Confrérie des Chevaliers du Tastevin, in the middle of Burgundy's largest walled vineyard: 12th-century Cistercian cellar, medieval presses and vat room. Open all year round.
Cîteaux Abbey
Mother abbey of the Cistercian order, founded in 1098 and still home to a community of monks. Guided tours in season and a shop selling the abbey's products (Cîteaux cheese, sweets).
Beaune & the Hospices
Wine capital of Burgundy: the Hôtel-Dieu with its glazed-tile roofs (1443) and its Last Judgement altarpiece, ramparts, merchants' cellars, the Fallot mustard mill and the wine auction in November.
Museum of Burgundian Life
In the cloister of the Bernardine convent: reconstructed 19th-century Dijon shops and interiors, costumes and traditions. Free, as is the neighbouring Museum of Sacred Art.
Useful numbers & emergencies
Contact us
Sure Hotel by Best Western Dijon Sud
16 rue Jean Moulin21300 Chenôve – Côte-d'Or, Bourgogne-Franche-Comté, France
+33 (0)3 80 51 70 70 Hotel e-mail address: please ask at reception to be confirmed
Member of the Sure Hotel by Best Western network – BWH Hotels. Open all year round.